Returns Policy

Refund Policy

You can request a refund for any purchase on DH and it doesn't matter what is the reason. It's possible that you made the purchase by mistake; you wanted to have a one time experience on DH Lottery and now want to refund your purchase; you may haven't read the product description correctly.

Issue a refund for any reason, if the request is made within twenty-four hours of purchase, and the title(s) on DH is still unused and not redeemed. There are more details below:

Where Refunds Apply

The DH refund offer, within twenty-four hours of purchase, applies to products that are purchased on DH. Here is an overview of how refunds work with other types of purchases.

Refunds on DH Lottery

DH offers a one-time refund for games purchased on DH Lottery. The title(s) are refundable twenty-four hours of purchase if they are unused in DH inventory. To avoid any kind of abuse for our refund policy, we only offer the refund for DH Lottery 1 time for each consumer. Any refund request after the first purchase from DH Lottery will be denied.